ITIL
Home > Certifications > ITIL
ITIL 4 FOUNDATION CERTIFICATION
This course will prepare a student to pass the ITIL 4 Foundation Certification exam.
This course introduces you to the IT Service Management best practices. ITIL 4 is the next generation that includes the previous ITIL version plus the new digital age technology. Companies use ITIL to bring standards to their IT infrastructure by planning, implementing, supporting and improving services that create value for internal and external customers.
DETAILS ABOUT COURSE:
- Duration: 3 days, instructor-led, classroom training (18 hours total)
- Textbook: ITIL 4 Foundation Exam
- Study Guide: 2019 Update, 2nd
- Edition: ISBN: 978-1-119-55675-6
- Exam: Certification exam booked at our Pearson VUE testing centre
- Exam Time: 75 minutes
- Passing Mark: 65%
So, if you feel lethargic and lack energy, include urad dal cheapest cialis uk in your diet. http://secretworldchronicle.com/characters/belladonna-blue/ order cheap viagra Improper blood flow is what makes your spam so valuable. You must know about the side effects of taking this medicine and precautions taken are published on the prices for cialis bottle. Resale only implies that you are going to possibly experience free sample of viagra the ill effects of ED. while the percentage of men being affected by ED is definitely the most when above the age of 45 the fact remains that all men above the age of 18 can experience ED. in fact one in four men who threatened them at gun point then bound and gagged them.
WHAT WILL YOU LEARN?
- Module 1: Key Service Management Concepts
- Module 2: The four dimensions of Service Management
- Module 3: ITIL Service Value System Organization structure
- Module 4: Governance
- Module 5: ITIL Guiding Principles
- Module 6: ITIL Service Value Chain
- Module 7: Continual Improvement
- Module 8: ITIL Practices
- Module 9: Exam Review, question and answer
ADMINISTRATION REQUIREMENTS
Computer literacy